B2B & Wholesale Commerce
We build B2B ordering systems with company accounts, customer-specific pricing, catalogues and wholesale workflows.
01 · Commerce & Transaction Platforms
Subscription Management Portal
An account area for customers and staff to manage recurring service plans and their status.
Customers and support staff need a clear account of the plan being provided and the changes allowed to it. A subscription portal connects that view to renewal and payment references. It is useful when routine plan changes require manual exchanges between customer service and billing staff.
02
What it manages
Records can hold plans, subscription dates, payment references, changes, cancellations and access status. The payment provider handles the agreed financial transaction, while the portal explains what service the customer is entitled to receive and what happens when a plan changes.
03
How it works in a business
A customer joins a plan and receives access according to the confirmed payment or approval. They can request an allowed change or cancellation. Staff review exceptions such as failed renewals, and the portal shows the resulting service status without hiding pending decisions.
04
What SFn can customise
SFn can configure plans, self-service actions and renewal messages. Payment and access systems can be connected. Proration, grace periods and cancellation terms must come from the business and be tested before automatic billing-related changes are enabled.
05
Related & next step
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