Booking, Scheduling & Workflow Systems
We build booking, scheduling and workflow systems for businesses that need clearer control over appointments, jobs, availability and follow-up.
01 · Scheduling, Appointments & Booking
Reservation Administration
A staff workspace for handling reservations, amendments and availability across an agreed service or location.
Reservation staff may need to manage a party, capacity or date range rather than a single staff appointment. This workspace keeps holds and confirmations distinct. It is useful when provisional requests and confirmed bookings share a list without a clear effect on availability.
02
What it manages
Reservations can hold guest or customer details, time or date range, party size, allocated space and status. Availability may depend on capacity rather than individual appointment slots. Staff need a clear distinction between provisional holds and confirmed reservations.
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How it works in a business
A request is checked against available capacity and entered as provisional or confirmed. Staff record changes, special requirements and arrival. A cancellation releases the held capacity, while no-shows and partial arrivals are recorded according to the business's operating rules.
04
What SFn can customise
SFn can tailor reservation types, allocation rules and confirmation messages. Customer forms or payment connections can be agreed. Deposits, hold expiry and cancellation terms must be defined before availability and financial actions are automated.
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Related & next step
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