B2B & Wholesale Commerce
We build B2B ordering systems with company accounts, customer-specific pricing, catalogues and wholesale workflows.
01 · Commerce & Transaction Platforms
Marketplace Operations Console
An internal workspace for staff overseeing sellers, listings and orders on a multi-vendor marketplace.
Operating a marketplace requires oversight of several independent sellers and the transactions between them and buyers. A console gives platform staff the review and exception queues they need. It is useful when the public buying interface exists but seller decisions and disputes are handled informally.
02
What it manages
It can manage seller status, listing reviews, order exceptions, disputes and settlement references. The console is the operator's control area, while buyer and seller portals provide external access. Staff need a history of decisions affecting transactions and seller visibility.
03
How it works in a business
An operator reviews a seller or listing submission and approves it under the platform's rules. Orders and exceptions enter the relevant queues. Staff handle disputed or cancelled work, then reconcile the records needed for the agreed seller settlement process.
04
What SFn can customise
SFn can configure review queues, operator permissions and exception workflows. Commerce and payment providers may connect where supported. Commission calculations, payout authority and dispute rules require specific commercial and legal input before automation.
05
Related & next step
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