Custom Business Software & Portals
We build software for business workflows that have become difficult to manage through spreadsheets, email, WhatsApp or disconnected tools.
01 · IT & Internal Service Management
Access Request Workflow
An approval process for granting, changing or removing staff access to a system.
System access should follow an authorised decision and a confirmed provisioning step. This workflow connects the requester, system owner and IT team. It is useful when informal approvals cannot explain which role was granted, why it was needed or when temporary access should end.
02
What it manages
Requests can hold the employee, application, required role, reason, approver and fulfilment evidence. Approval and provisioned access are separate states. The workflow provides a record of the decision; actual access changes depend on authorised IT actions or supported identity interfaces.
03
How it works in a business
A requester specifies the system and role needed. The authorised owner approves or rejects it, then IT provisions the agreed access and records completion. Temporary access can have an expiry task, and removal requests follow the same visible handover.
04
What SFn can customise
SFn can configure role choices, approval authority and expiry reminders. Directory or identity-provider connections may automate permitted steps. Separation of duties, rejected requests and failed provisioning need tests so approval is never mistaken for completed access.
05
Related & next step
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