01 · SaaS Products

Vertical SaaS Platform

A subscription software product designed around the repeated workflows of one defined industry or customer group.

A repeated need within a defined customer group may support a shared software product. A vertical platform combines that workflow with accounts for independent organisations. It suits a validated product direction where sector-specific configuration can remain manageable without a separate custom build for every customer.

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02

What it manages

It can combine the sector's core records and tasks with separate customer organisations, users and subscription access. The industry workflow must be specified from evidence. A vertical platform differs from custom software for one company because many independent customers need to use it safely.

03

How it works in a business

A customer organisation signs up and configures the permitted settings. Its users perform the core industry workflow in their own account. Product administrators support account issues through restricted tools, while releases and subscription status are managed across the product.

04

What SFn can customise

SFn can build the validated sector workflow, account roles and configurable modules. Billing and onboarding connections can be agreed. Customer isolation, support access and data export require explicit tests; a general platform does not imply unverified sector compliance.

05

Related & next step

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